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Netsight user unauthorized

  • 1.  Netsight user unauthorized

    Posted 06-12-2018 07:27
    I have changed the windows netsight server to an appliance server.

    After I did a restore of the database, I cann't login anymore.

    Server respond with User Unauthorized.

    Already cleared java temp files.

    I can login with ssh and same credentials



  • 2.  RE: Netsight user unauthorized

    Posted 06-12-2018 09:45
    Please review the following two articles. The first assumes there was a remote service in place.

    https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-usin...

    The previous local user, may not have a local user on new appliance, so see step 3 of following article for reference.
    https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorizatio...



  • 3.  RE: Netsight user unauthorized

    Posted 06-13-2018 03:58
    Mike, the first article solved the problem.

    Thanks