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Error in deSerializeAcknowledgeList java.io.EOFException

  • 1.  Error in deSerializeAcknowledgeList java.io.EOFException

    Posted 04-17-2018 03:04
    Constantly this message in the server log:
    ...
    2018-04-17 00:09:10,231 ERROR [com.enterasys.netsight.server.eventlog.LogManager] Error in deSerializeAcknowledgeList
    java.io.EOFException
    at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2353)
    at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:2822)
    at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:804)
    at java.io.ObjectInputStream.(ObjectInputStream.java:301)
    at com.enterasys.netsight.server.eventlog.LogManager.deSerializeAcknowledgeList(LogManager.java:611)
    at com.enterasys.netsight.server.eventlog.PolledLogManager.getEvents(PolledLogManager.java:119)
    at com.enterasys.netsight.server.eventlog.PolledLogManager.getUnreadEvents(PolledLogManager.java:202)
    at com.enterasys.netsight.server.eventlog.PolledLogManager.getUnreadEvents(PolledLogManager.java:215)
    at com.enterasys.netsight.server.eventlog.PolledLogManager.pollCycleReached(PolledLogManager.java:273)
    at com.enterasys.netsight.server.eventlog.PolledLogManager.access$100(PolledLogManager.java:36)
    at com.enterasys.netsight.server.eventlog.PolledLogManager$PollTimerTask.run(PolledLogManager.java:291)
    at java.util.TimerThread.mainLoop(Timer.java:555)
    at java.util.TimerThread.run(Timer.java:505)
    2018-04-17 01:09:10,262 ERROR [com.enterasys.netsight.server.eventlog.LogManager] Error in deSerializeAcknowledgeList
    java.io.EOFException
    ...

    Which wrong settings can lead to this?
    NetSight Suite 7.1.3.25



  • 2.  RE: Error in deSerializeAcknowledgeList java.io.EOFException

    Posted 06-18-2018 10:55
    Hello,

    Please create a case with GTAC if you're still seeing these message. They look related to the log manager, but we don't have a knowledge base article or previous case regarding these messages. GTAC will need to investigate.

    Thanks
    -Ryan