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  • 1.  NAC sms integration with International numbers

    Posted 04-06-2017 12:37
    Hi,

    I have NAC with SMS integration working fine for national numbers. However, when I use an international number, the NAC deletes the fist "+" and only shows the numbers i.e. 34xxxxxxxxx.

    No SMS is send as the SMS provider only gets the digits, not the plus at the beginning.

    Any ideas?

    Thanks.


  • 2.  RE: NAC sms integration with International numbers

    Posted 04-26-2017 18:52
    Hello,

    This is per design but Engineering is looking to change that and allow a way to use the "+" as far as I know. You can try 00 and that may work, as I found with a different customer.

    Regards,

    Scott Keene
    NMS/NAC Support


  • 3.  RE: NAC sms integration with International numbers

    Posted 05-02-2017 06:01
    Thanks Scott.

    The 00 doesn't work in my case, as the SMS provider only allows the "+" sign.

    Currently a CR is under evaluation for Netsight 8.0 to have this fix. Maybe in 7.1.2 as well.

    Gtac (Rotaru) is helping me on this.

    Thanks for replying!


  • 4.  RE: NAC sms integration with International numbers

    Posted 10-11-2019 09:53
    Thanks