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Application Response Time Dial & Tracked Applicants Blank but flows with times being recorded?

  • 1.  Application Response Time Dial & Tracked Applicants Blank but flows with times being recorded?

    Posted 01-01-2022 11:07
    Hi,

    The application response dial always remains blank as per below:



    Yet there are tracked applications configured:



    Of which the snapshot below only shows a few but there is volumes of flows for these applications being recorded with application and network response times:



    The Min. Data Required has been set to 1, but still nothing is showing?

    So not understanding why the data is blank?

    Many thanks for help in advance.


  • 2.  RE: Application Response Time Dial & Tracked Applicants Blank but flows with times being recorded?

    Posted 01-02-2022 05:31
    Noticed that there was a pending enforce on the Analytics engine, but am hitting an issue when attempting that seems to be pointing to following article:

    https://extremeportal.force.com/ExtrArticleDetail?an=000100193

    Currently running version 8.5.5.32

    So looks like will need to upgrade to XIQ-SE 21.9.10.90, do an enforce and then re-analyse issue.

    Will report back when done.