ExtremeCloud IQ- Site Engine & Extreme Management Center

  • 1.  Purview Sensor Down

    Posted 10-08-2015 16:36
    Hello,

    I set up a test environment with a virtual PurView (v6.3.0.162) appliance and a v2110 in ESXi. I see flow information from Wireless in OneView but no application recognition. In PurView configuration overview the messages "Sensor is down!" and "Connectivity Issues: sensor is down":



    What could be the reason?
    Where to start troubleshooting?

    Kind regards
    Christoph



  • 2.  RE: Purview Sensor Down

    Posted 10-08-2015 16:53
    In this post we've discussed some troubleshooting steps / links to so articels.

    https://community.extremenetworks.com/extreme/topics/purview-colector-wireless

    -Ron


  • 3.  RE: Purview Sensor Down

    Posted 10-08-2015 18:19
    thanks

    The appliance sensor log pointed me to the right way:
    10-08-2015 15:13:42 [LVL: 9] [appid (1548)] AppID terminating: Unable restore interface eth2 promiscuous mode. [errno:19, No such device] [void dragon::PacketMmapBase::destruct():236][/code]Although the appliance had two NICs ifconfig showed me, that just eth0 was recognized. Now I have added additional NICs and it works.