ExtremeCloud IQ- Site Engine & Extreme Management Center

Expand all | Collapse all

How come my wireless heatmaps don't reflect obstacles?

  • 1.  How come my wireless heatmaps don't reflect obstacles?

    Posted 02-25-2016 15:36
    I have built a map in OneView. I started with an image, and then traced drywall walls, brick, and glass. But I am finding that these walls do not seem to reflect any change with the signal when I choose to show coverage.

    Whether the AP is inside of a concrete box, or hanging out in the middle of a big drywall room, the color map displays the same.

    I guess I would expect there to be some sort of weakening of the signal, and a change in color when I am hitting brick or concrete. Is that not the case? Or perhaps I am not tracking something that I need to on my EWC?

    Here is a screenshot of an AP that I have trapped inside of a cement wall. If I take the cement away, the signal coverage doesn't change.




  • 2.  RE: How come my wireless heatmaps don't reflect obstacles?

    Posted 02-25-2016 17:12
    Same issue.


  • 3.  RE: How come my wireless heatmaps don't reflect obstacles?

    Posted 02-26-2016 18:54
    Hi,
    Are your map properties environment set to custom? If it is set to say cubicles or the office space, it wouldn't necessarily reflect what is drawn.



    Example of me using a brick wall to limit wifi.




  • 4.  RE: How come my wireless heatmaps don't reflect obstacles?

    Posted 02-27-2016 02:08
    Aha! Changing to Custom did the trick for me. Now my maps have meaning!

    Thank you Frank!


  • 5.  RE: How come my wireless heatmaps don't reflect obstacles?

    Posted 02-29-2016 15:03
    Best of luck!