ExtremeCloud IQ- Site Engine & Extreme Management Center

  • 1.  End-System Events (like printer or host) are't show in table.

    Posted 13 days ago
      |   view attached
    Hi there.
    I have a problem with evetns of end system that are not showing in the Ens-System table at the bottom of main page WEB GUI o XMC.
    However when im selecting 410i Accesspoint at the same time, the end system events are shown.
    Can you please show me how can i enable showing End-System Events for normal hosts?

    ------------------------------
    Regards
    Mark
    ------------------------------


  • 2.  RE: End-System Events (like printer or host) are't show in table.

    Posted 12 days ago
    Hello,

    There should be no configuration that I know of that would enable end system events for all hosts. This should be a default functionality. 

    One thing that might be happening is 3rd stage licensing violation. At that point end system events won't be populated. Is there a license violation in action? 

    Also check XMC --> Administration --> Diagnostics --> Access Control --> Events details. This will give you indications of how many events are being processed and if there are any drops.

    Thanks
    -Ryan


  • 3.  RE: End-System Events (like printer or host) are't show in table.

    Posted 11 days ago
    Hi Marek,

    In advance to what Ryan mentioned, I can imagine issues with time = if someone manipulated the time to the future and back.
    Any errors in the server.log?
    What is the data retention setting?

    Z.


  • 4.  RE: End-System Events (like printer or host) are't show in table.

    Posted 10 days ago
    Edited by Marek Konopinski 10 days ago
    Well, i must say that's the new envirament im deploying and it is running on our current producion licence.  Can it be a problem?
    SERVER.LOG

    RECURRENT error

    2021-11-19 14:28:30,920 ERROR [com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree] Exception occurred while retrieving Local Password Repository.: org.json.JSONException: JSONObject["localDomain"] not found.
    at org.json.JSONObject.get(JSONObject.java:499)
    at org.json.JSONObject.getJSONObject(JSONObject.java:593)
    at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.createLocalPasswordRepositoryChildren(NacWebConfigurationTree.java:1231)
    at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.getAAAConfigurationChildren(NacWebConfigurationTree.java:1182)
    at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.getTree(NacWebConfigurationTree.java:197)
    at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfiguration.getTree(NacWebConfiguration.java:203)
    at com.enterasys.netsight.tam.server.webapps.monitor.DwrNac.getNacConfigurationTree(DwrNac.java:645)
    at sun.reflect.GeneratedMethodAccessor20963.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:172)
    at com.enterasys.netsight.server.webapps.monitor.filters.DwrMethodFilter.doFilter(DwrMethodFilter.java:121)
    at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:166)
    at org.directwebremoting.impl.CreatorModule.executeMethod(CreatorModule.java:184)
    at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:353)
    at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:306)
    at org.directwebremoting.dwrp.BaseCallHandler.handle(BaseCallHandler.java:110)
    at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:211)
    at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:185)
    at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:144)
    at com.enterasys.netsight.server.webapps.monitor.views.WebDwrServlet.doPost(WebDwrServlet.java:38)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
    at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:171)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
    at com.enterasys.netsight.server.webapps.monitor.filters.CapabilitiesFilter.doFilter(CapabilitiesFilter.java:512)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
    at com.enterasys.netsight.server.webapps.monitor.filters.LicenseFilter.doFilter(LicenseFilter.java:314)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
    at com.enterasys.netsight.server.webapps.monitor.filters.UserConnectionFilter.doFilter(UserConnectionFilter.java:117)
    at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
    at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
    at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
    at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
    at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:65)
    at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
    at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:132)
    at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
    at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
    at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
    at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
    at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
    at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
    at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
    at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
    at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71)
    at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:110)
    at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52)
    at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
    at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
    at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
    at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
    at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
    at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
    at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
    at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
    at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
    at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
    at io.undertow.server.Connectors.executeRootHandler(Connectors.java:336)
    at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)


  • 5.  RE: End-System Events (like printer or host) are't show in table.

    Posted 10 days ago

    Hello,

    It looks like you may be running into this issue:

    https://extremeportal.force.com/ExtrArticleDetail?an=000096499

    But I don't believe that will prevent processing of end system events. 

    Check XMC --> Control --> Access Control --> Dashboard for licensing 

    Then check the event details for processing issues. 

    Then if you can't find anything it might be a good idea to create a case with GTAC.

    Thanks
    -Ryan