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Device not reported in NetSight (7.0.6.27) alarm

  • 1.  Device not reported in NetSight (7.0.6.27) alarm

    Posted 10-11-2017 10:48
    As you can see below the notification email is not including a device name which really eliminates a lot of the benefit to getting the notification. I was able to find the trap comming in and the source is reported.


    Is the problem that the trap is coming from a different IP than the one used to discover the device?[/code]If that is the problem how do I make the trap come from the devices Network Mgmt address. Please don't confuse this with a Mgmt address which i know is on a separate VR. This stack is the building router so it has multipule IPs the one being reported in the trap is the OSPF point to point VLAN. [/code]Thanks,

    -----Alarm Message-----

    Sent: 10/10/2017 05:18:56 PM

    Subject: NetSight Error Alarm: Stack Member Status change



    Device:

    Severity: Error

    Message: Extreme Stack Member Status Changed, Slot ID 6 Slot Operational Status down(2)





    -----Alarm Message-----

    Sent: 10/10/2017 05:19:11 PM

    Subject: NetSight Error Alarm: Fan Failure





    Device:

    Severity: Error

    Message: Fan Failure at (363226100) 42 days, 0:57:41.00 ExtremeXOS (Stack) version 21.1.3.7 21.1.3.7-patch1-4 by release-manager on Thu Mar 30 08:59:03 EDT 2017 fan number 601





    -----Alarm Message-----

    Sent: 10/10/2017 05:19:11 PM

    Subject: NetSight Error Alarm: Fan Failure





    Device:

    Severity: Error

    Message: Fan Failure at (363226100) 42 days, 0:57:41.00 ExtremeXOS (Stack) version 21.1.3.7 21.1.3.7-patch1-4 by release-manager on Thu Mar 30 08:59:03 EDT 2017 fan number 602





  • 2.  RE: Device not reported in NetSight (7.0.6.27) alarm

    Posted 10-11-2017 10:52
    Change the overwrite settings in the alarm action.

    That is what I use as my default information text - I think the nickname is what you are looking for....

    Device: $deviceIp
    Severity: $severity
    Source: $alarmSource
    Alarmsource: $alarmSourceName
    NickName: $deviceNickName
    DateTime: $time
    Message: $message

    Cheers,
    Ron



  • 3.  RE: Device not reported in NetSight (7.0.6.27) alarm

    Posted 10-11-2017 10:52
    Thanks Ronald,

    I made the change and will confirm its success the next time I get an email.