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Can not add Extreme Wireless Controller to Netsight

  • 1.  Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:12
    Hi all,

    We have installed Netsight with version 7.1.3.25 and EWC with version 10.21.04.0005. Netsight can discover switches and NAC appliances using snmpv3 credentials. But we can not add wireless controller using same snmpv3 credentials.

    Netsight is not at the same Vlan with Controller or other devices, but they are all reachable. EWC can ping Netsight from data and management IPs.

    Thanks.


  • 2.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:22
    Does it work with SNMPv1 ?

    Please post screesnhots of the SNMPv3 config of the controller.


  • 3.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:24
    Hi Yakup,

    1) What is the error message ?

    2) Are you able to add with other SNMP versions v1 and V2 ?

    3) Right click on the device from console and go to MIB tools and share us the screen short.

    4) Could you double check the credentials on both ends ?

    Thanks,
    Suresh.B


  • 4.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:39
    it works fine using snmpv2.

    I have checked the credentials on both sides, and they all match.

    when I try to add the controller, the following error occurs:
    "Device Discovery 10.x.x.x - SNMP error = No Such Object available on this agent at this OID"


  • 5.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:48
    By the way i can not use Console or other Java tools, because they all have the same error: "unable yo launch the application".

    I do not you but i am really bored of Java errors, so i gave up to fix them.


  • 6.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:50
    Screenshots of the settings ?!


  • 7.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 06:55
    Here is the screesnhots of the SNMPv3 config of the controller:




  • 8.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 07:41
    Hi Yakup,

    Would you be able to check the same after removing the "Context String" from the SNMPV3 setting in EWC?

    **edit**


  • 9.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 08:13
    Or you use the same snmp context if you add the EWC to Netsight..



  • 10.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 08:27
    Hi Yakup, Regarding the java problem, this is probably because of your PCs language settings. Change the language to English, clear the Java cache then try again please.


  • 11.  RE: Can not add Extreme Wireless Controller to Netsight

    Posted 09-08-2017 10:14
    Thanks Karthik,

    After removing the "Context String" Netsight is able to discover the EWC.

    Thanks all.