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  • 1.  How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 10-28-2015 14:48
    Summary: When doing sponsored guest registration for internet, the guest never knows when registration has been successful. These instructions will show you how to set up the page to refresh automatically upon sponsorship approval for the guest.

    Environment: Extreme Netsight and NAC Manger

    Steps:

    1. Log into NAC http://<NAC_IP_Address>:8080



    2. Go to Tools > Management and Configuration > Advanced Configurations


    3. In the left pane, go to Portal Configurations > Default > Web Site Configuration > Look and Feel. Then in the right pane, click on Message Strings:


    4. Find the “pendingApproval” message string


    5. Double click to edit the string. When editing, add this into the message string exactly as shown
    code:




    6. This will force the page (example shown below) to refresh every 60 seconds until approved.


    Once sponsorship has been granted and the page refreshes, you’ll receive the access granted page.



  • 2.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-09-2015 17:44
    Hi Joseph,
    First, thank you for posting this! I don't know how it got missed, but it sounds like something that we should write a GTAC Knowledge article for (if one doesn't exist).
    Second, your image links appear to be broken 😞 If you can share new URLs with me here, I'll update the post so they are displayed.

    -Drew


  • 3.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-09-2015 17:44
    Never a problem! Glad I could help and I hope this document does. May I send you the document? I cannot make the server that the pictures are on a public facing server.


  • 4.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-09-2015 17:44
    Absolutely! I'll email you now so you can get my address.


  • 5.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-10-2015 17:49
    The OP has been updated to include the images. I've also converted this conversation to an "Article."
    Joseph, thanks for sharing! This is exactly what we want more of in our community!


  • 6.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-10-2015 20:04
    Always a pleasure. Glad I can help :)


  • 7.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-10-2015 20:04
    Got to say Joseph, you've joined the Hub in style. In less than a two weeks time, you've already accumulated 534 points. Very impressive!

    I had to do a double take based on your join date.

    Thanks for making a positive contribution to our Community from the get go. Really good stuff!


  • 8.  RE: How to Force “pendingAccess” to Refresh Automatically for Sponsored Guests

    Posted 11-10-2015 20:04
    Thank you very much for the compliment! Trying to pay back all the help that has been given to me :)