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Oneview can't clear critical alarm of EWC

  • 1.  Oneview can't clear critical alarm of EWC

    Posted 05-03-2017 03:30
    After evaluation license of EWC V2110 expired, Oneview show cricical alarm about this: 192.168.10.124
    AP Out of Service
    The evaluation license for Wireless Controller has expired. In-Service scanning is disabled. Please contact your customer representative and purchase licenses to continue using Wireless Controller. Otherwise, the legal requirement is to put the system out of service.

    We get the required license and deployed it to V2110 but Oneview does not clear the alarm. It still shows red icon for V2210 and I can not find a way to reset this alarm to green.

    So how can I reset this alarm?

    Thanks,

    Rahman


  • 2.  RE: Oneview can't clear critical alarm of EWC

    Posted 05-03-2017 03:35
    In Oneview choose alarms and right click on the alarm and you can clear the alarm there. Good luck


  • 3.  RE: Oneview can't clear critical alarm of EWC

    Posted 05-03-2017 09:33


  • 4.  RE: Oneview can't clear critical alarm of EWC

    Posted 05-03-2017 03:35
    Thank you, it did the trick. But the same functionality should be supported under device view -> alarms tab.


  • 5.  RE: Oneview can't clear critical alarm of EWC

    Posted 05-03-2017 03:35
    Good point. Do you have local Extreme contact? That person can create Feature Request...