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Guest Network Registration: How do I include the guest telephone number in the email notification to the sponsor?

  • 1.  Guest Network Registration: How do I include the guest telephone number in the email notification to the sponsor?

    Posted 01-14-2019 07:22
    Editing the text of the email notification to the sponsor includes %useremail% %fullname% etc.
    What variable references the telephone number the guest supplies on the guest registration form?
    I'd like to include this phone number in the sponsor request email, so the sponsor has the option of calling or sending an SMS to the guest once approved.


  • 2.  RE: Guest Network Registration: How do I include the guest telephone number in the email notification to the sponsor?

    Posted 01-14-2019 15:15
    Hi Greg,

    As you noted, the sponsor email is controlled by the Message String, sponsorEmailMsgBody, which you can modify via the message strings editor.

    Unfortunately there is no substitution key for a User's Phone Number on this form. This would require a code change.

    I'll put in a feature request for it for a future release, but unfortunately it's something that is not available currently.


  • 3.  RE: Guest Network Registration: How do I include the guest telephone number in the email notification to the sponsor?

    Posted 01-14-2019 19:20
    Thought that may be the case. In the meantime I'm using Joseph's guide on how to auto-refresh the 'awaiting sponsorship' page - https://community.extremenetworks.com/extrememanagement-230297/how-to-force-pendingaccess-to-refresh-automatically-for-sponsored-guests-6820168