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Wireless station events vs NAC guest portal

  • 1.  Wireless station events vs NAC guest portal

    Posted 03-23-2018 00:11
    Does anyone remember something about a problem with wireless station events being sent to NetSight (where they show up in end-system events) affecting the guest portal? I thought I remembered reading something about this as being the possible cause of a problem where guests get an error from NAC instead of the registration page, but I can't find anything in my searches.


  • 2.  RE: Wireless station events vs NAC guest portal

    Posted 04-13-2018 16:20
    We've seen very sporadic errors pop up, instead of the registration page, for years and have never been able to figure out the cause. The issue always appears to resolve itself quickly and we can almost never reproduce it. I don't recall ever seeing a post about what you're referring to, but now you have me curious.


  • 3.  RE: Wireless station events vs NAC guest portal

    Posted 04-13-2018 17:17
    I believe it was fixed some time ago


  • 4.  RE: Wireless station events vs NAC guest portal

    Posted 04-13-2018 17:17
    Do you know in which piece of software? NAC, EWC? I'm currently running 8.0.5 and 10.31.08.


  • 5.  RE: Wireless station events vs NAC guest portal

    Posted 04-13-2018 17:17
    Still here in 8.1.3 and 10.41.08. Time for GTAC since my boss tells me he's embarrassed by it when onboarding school board members.


  • 6.  RE: Wireless station events vs NAC guest portal

    Posted 04-13-2018 17:17
    Ooh, I see "Clients attempting to connect to the network via guest registration were receiving an "Unknown error has occurred" error message." in the Known Issues Addressed section of the 8.1.5 release notes ...