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  • 1.  Switch Aerohive SR2348P is not controllable on extremecloud cloud

    Posted 01-23-2022 02:54
    Hi, I am not able to control hivemanager cloud. What should I do. I read there are instructions to update the new firmware but I don't have the offline firmware.
    what should I do.

    (AH-Switch) #show hivemanager status

    HiveAgent Version.............................. 1.0.2.0
    HiveAgent Status............................... CONNECTING TO HIVEMANAGER
    HiveAgent AssociationUrl....................... https://ia-gcp-cwm.extremecloudiq.com/hac-webapp/rest/v1/association
    HiveAgent AssociationMethod.................... CLI
    HiveAgent PollUrl.............................. -



  • 2.  RE: Switch Aerohive SR2348P is not controllable on extremecloud cloud

    Posted 01-24-2022 10:08
    Hello, you can find the SR2300 firmware (which includes HiveAgent version updates) on this page on our Portal, under Products.


  • 3.  RE: Switch Aerohive SR2348P is not controllable on extremecloud cloud

    Posted 01-24-2022 10:14
    @Sam Pirok

    i did not find the firmware SR2348p. Please see attached pictures for me.



  • 4.  RE: Switch Aerohive SR2348P is not controllable on extremecloud cloud

    Posted 02-07-2022 13:06

    The IQAgent 1.1.31 is what you're looking for in that screenshot. Hiveagent was its previous branding name, sorry for any confusion.




  • 5.  RE: Switch Aerohive SR2348P is not controllable on extremecloud cloud

    Posted 02-09-2022 10:31
    @Sam Pirok @Areck Degeneffe
    hi, i can't download, download button has been hidden in The IQagent version 1.1.31. what should I do ?
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