Extreme Cloud

 View Only
  • 1.  stake record of the device was found in the redirector.

    Posted 11-24-2021 15:22
    Hi guys, recently purchased a second hand unit of yours for my small business, and getting this message.

    SN is 02301508040186, is there anything that can be done about this?

    Thanks for your time, 

    Keiran


  • 2.  RE: stake record of the device was found in the redirector.

    Posted 11-29-2021 10:50
    Hi Keiran, thanks for providing that serial number. As I mentioned in your other post about this device, I have reached out to the original owner to get permission to remove the old records pertaining to this device. I'll let you know as soon as we hear back from the original owner. Please let me know if you have any questions in the mean time!


  • 3.  RE: stake record of the device was found in the redirector.

    Posted 01-17-2022 18:21
    Hi Sam,

    Any updates on this?


  • 4.  RE: stake record of the device was found in the redirector.

    Posted 01-18-2022 10:04
    Hi Keiran, thank you for checking in on this request and for your patience while we worked on this for you. That device should be free to add to your inventory now, please let me know if you have any further issues onboarding the AP.