General Network Management

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  • 1.  Is the Extreme Planner site down ?

    Posted 06-06-2022 08:08
    Been trying to login to the wirelessplanner.extremenetworks.com/ site all morning and can get the login screen but when I put my credentials in nothing happens. Been the same with Chrome and Edge browsers. 

    Anyone else find this ?


  • 2.  RE: Is the Extreme Planner site down ?

    Posted 06-06-2022 08:24
    Hi Ewan, thanks for letting us know about this. I tried to test this out to see if I get the same issues, and the page is pretty slow but does eventually respond. I want to open an internal ticket for this issue so our engineers can investigate further, could you let me know which email address you're using when you try to log in to that site? If you'd rather share that with me directly, please feel free to email me at community@extremenetworks.com.


  • 3.  RE: Is the Extreme Planner site down ?

    Posted 06-06-2022 08:37
    Hi Sam, Thanks for investigating. I will email you my login details.


  • 4.  RE: Is the Extreme Planner site down ?

    Posted 06-07-2022 06:09
    Hi Sam, It still seems to be the same this morning.
    I have tried it from my corporate laptop going through that network and also from my home PC on a broadband line. Tried Chrome and Edge browsers on both and I still only get the login screen, put my credentials in and then nothing happens.
    If I refresh, I just get prompted to login again.

    Any suggestions of what to try or is this a wider "Extreme issue"  with planner ?


  • 5.  RE: Is the Extreme Planner site down ?

    Posted 06-11-2022 04:40
    Hi Sam,
    All appears to be ok now. I can login again and view / create new plans.
    Thanks for investigating...

    Ewan