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Another in use by VIQ topic...

  • 8 March 2021
  • 5 replies
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I have recently acquired an AP230 and after speaking with the previous owner, he hasn’t removed the unit from his VIQ due to an expired license. Can I get this freed up for reuse on my Cloud IQ Connect acc? The serial # is 02301407220775

 

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Best answer by Sam Pirok 9 March 2021, 15:22

Thanks for the mention @StephanH!

@openmailbox66, that AP should now be free to add to your inventory. 

 

If you’d rather reach out directly in the future, the new community support email is community@extremenetworks.com.  

 

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does the communityhelp@aerohive.com no longer exist, I tried to mail and it was bounced back?

 

Userlevel 7
Badge +1

Hello,

the community and support where moved. You are here in the right place for community support.

Some information here:

https://www.extremenetworks.com/aerohive-support-transition/

Userlevel 7
Badge +1

@Sam Pirok  can help you with your AP, I think.

Userlevel 6

Thanks for the mention @StephanH!

@openmailbox66, that AP should now be free to add to your inventory. 

 

If you’d rather reach out directly in the future, the new community support email is community@extremenetworks.com.  

 

Guys, you’re the best. Thanks for the assist and @Sam Pirok cheers for freeing that AP up and email info, much appreciated :)

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