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Onboard failure - in use by another VIQ

  • 3 June 2021
  • 1 reply
  • 6 views

Hi there,

I had a bunch of AP230 units have their serial numbers released a while back, and have today found one that was somehow missed. Could you please release the serial number for: 02301403280136 so it can be added to a new account?

 

This was originally from case number 02191832.

 

Cheers,

Todd

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Best answer by Sam Pirok 3 June 2021, 15:52

Hello, I would usually be able to assist you with this, but unfortunately we are having some server issues that aren’t allowing me to find the records I need to help you with this issue. If you’re able to open a support case for this request, that would be the fastest way to get this resolved right now. I’m sorry I couldn’t be more helpful here currently, I’m hoping we can get the server I need up and running again very soon. 

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Userlevel 7

Hello, I would usually be able to assist you with this, but unfortunately we are having some server issues that aren’t allowing me to find the records I need to help you with this issue. If you’re able to open a support case for this request, that would be the fastest way to get this resolved right now. I’m sorry I couldn’t be more helpful here currently, I’m hoping we can get the server I need up and running again very soon. 

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