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Cant change Portal Configuration language on ECA VE6120

  • 12 January 2021
  • 4 replies
  • 44 views

Hi.

Is there an option to change all Portal Configuration and its messages in Spanish?

I tried, but the only option is English.

 

 

Controller’s version is 05.16.02.0020

Many thanks.

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Best answer by Miguel-Angel RODRIGUEZ-GARCIA 13 January 2021, 08:46

lhernandez,

Could you double check if you saved it all?

From my side (running 5.16.3 the change is kept).

 

If it isn’t for you, you’ll have to open a GTAC case.

Mig

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Userlevel 6
Badge +1

lhernandez,

 

Did you tried to add the locale?

Mig

Hi Miguel.

Thanks for your answer.

Yes, I did. But when I added Spanish and saved

I went to other tab (i.e AAA, Groups, Rules, etc) and came back to Portal->Edit Configuration->Edit Locales and Spanish was deleted. I do not know why.

It seems was not saved, but I did it.

 

Regards.

Userlevel 6
Badge +1

lhernandez,

Could you double check if you saved it all?

From my side (running 5.16.3 the change is kept).

 

If it isn’t for you, you’ll have to open a GTAC case.

Mig

Hello Miguel.

 

Thanks again.

I will do that.

 

Regards.