3825i console access issue

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Hello, everybody,

could you please tell me how can I manage 3825 over console.

I've connected to it using 115200bps, I can see it's startup log output, but can't login. It does not accept keys input.

Is it possible?

Many thanks in advance,

Ilya
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Ilya Semenov

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Posted 1 year ago

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Doug Hyde, Technical Support Manager

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It should boot to a prompt where it would accept input from the console. I would try a different cable. What are you trying to do in the shell? In the 10.41 code we added the remote shell tab to the ap properties: 
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-SSH-or-open-the-AP-s-Remote-Console...
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Alexandr P, Embassador

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Hello, Ilya!

Did you check that console cable with right pins and all pins is connected?
https://gtacknowledge.extremenetworks.com/articles/Solution/WS-AP3825i-booting-to-boot-mode-when-a-l...
May be Tx signal don't received by AP from lap-top?

Thank you!
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Ilya Semenov

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I've used CISCO cable. What a fun thing? I can see console output from AP, but can't input commands...
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Doug Hyde, Technical Support Manager

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We had a similar issue so we stopped using those and started using a USB one https://www.tripplite.com/usb-rj45-cisco-serial-rollover-cable-usb-type-a-rj45-6-ft-microsoft-surfac...