A4 Switch Ports Down

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  • Updated 4 years ago
Hello, I have a Switch ASeries with POE, I have a problem with some ports, in these ports  is connected IP Phones, but  this ports suddenly down, the problem it ́s in many ports, wath can be?? I plan connect the Phones with external Power Supply, I need power off the POE in this Ports??

Thanks in advance
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Uber Londono

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Posted 4 years ago

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Ronald Dvorak, Embassador

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could you post a "show version" and "show configuration" and also please let me know on which ports are the phones connected to
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SB

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You can try B5 POE switch insted of A4. & Which IP phone you are using ?  because usually VOIP phone require 8.0 Watt of power . and if you connect more ip phone to switch then avarage power distribution goes down hence Port goes to down..
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Carlos Puerta

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Hi,
The swicht A4  presents problems with some ports which go out and for CLI it is a condition is dwon. There are 16 telephones OpenStage 15 HFA UNIFY connected to the swicht of which two are with the PoE Off to verify if it was a question of load in excess but the problem persist.

 thank you
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Uber Londono

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Hi Ronald, 
Attach show version, thanks in advance.

4(su)->show version
Model           Serial #           Versions
--------------  -----------------  -------------------

A4H124-24P      11340211905D       Hw:BCM5650 REV 33
                                   Bp:01.00.51
                                   Fw:06.81.02.0007
                                   BuFw:06.61.06.0009
                                   PoE:608_3
                                   CPLD:2.1

A4(su)->
A4(su)->show swi
        Management   Preconfig   Plugged-in        Switch             Code
Switch    Status     Model ID    Model ID          Status            Version
------ ------------ ----------- ----------- --------------------- --------------

1      Mgmt Switch  A4H124-24P  A4H124-24P  OK                    06.81.02.0007
A4(su)->show inlinepower
Detection Mode:auto

Unit   Status   Power(W)   Consumption(W)   Usage(%)   Threshold(%)   Trap
----   ------   --------   --------------   --------   ------------   ----
1      auto     375        29.300           7.275      80             enable


A4(su)->show config
This command shows non-default configurations only.
Use 'show config all' to show both default and non-default configurations.

begin
!
#***** NON-DEFAULT CONFIGURATION *****
!
!
# Firmware Revision:  06.81.02.0007
!
#ip
set ip protocol none
set ip address 192.168.2.8 mask 255.255.255.0 gateway 192.168.2.247
!

#security
!

#system
set switch stack-port ethernet
set switch member 1 5
set system name "Aguacatala"
set system location "IDC Aguacatala"
set system contact "Fernando Sanchez"
!

#vlan
!

#Router Configuration
!

#arp
!

#arpinspection
!

#authentication
!

#banner
!

#cdp
!

#cep
!

#ciscodp
!

#console
!

#dhcp
!

#dhcpsnooping
!

#eapol
!

#flowcontrol
!

#garp
!

#gvrp
!

#history
!

#igmp
!

#inlinepower
!

#ipsec
!

#ipv6
!

#lacp
!

#length
!

#lldp
!

#linkflap
!

#logging
!

#logout
!

#mac
!

#macauthentication
!

#maclock
!

#mgmt-auth-notify
!

#mld
!

#mtu
!

#multiauth
set multiauth mode strict
!

#newaddrtrap
!

#nodealias
!

#cos state
!

#cos settings
!

#cos port-config
!

#cos port-resource
!

#cos reference
!

#policy
!

#port
set port inlinepower fe.1.3 admin off
set port inlinepower fe.1.19 admin off
!

#prompt
!

#pwa
!

#txqmonitor
!

#radius
!

#rmon stats
!

#rmon alarm
!

#rmon capture
!

#rmon channel
!

#rmon event
!

#rmon filter
!

#rmon history
!

#snmp
set snmp access ro security-model v1 exact read All notify All nonvolatile
set snmp access ro security-model v2c exact read All notify All nonvolatile
set snmp access public security-model v1 exact read All write All notify All non
volatile
set snmp access public security-model v2c exact read All write All notify All no
nvolatile
set snmp access public security-model usm exact read All write All notify All no
nvolatile
set snmp community :3fb03022e4966512343b511c263dcf1240739359ec6cad7d8c6277007e7e
0657521e0641967b150156:
set snmp group ro user ro security-model v1
set snmp group public user public security-model v1
set snmp group ro user ro security-model v2c
set snmp group public user public security-model v2c
set snmp group public user public security-model usm
set snmp user public authentication md5 :7fe3f62595286d80ce97a48656cdb52a: encry
ption des privacy :7fe3f62595286d80ce97a48656cdb52a:
set snmp view viewname All subtree 1
!

#sntp
!

#spantree
set spantree disable
!

#ssh
!

#ssl
!

#summertime
!

#tacacs
!

#telnet
!

#tftp
!

#timezone
!

#vlanauthorization
!

#webview
!

#width
!
end


A4(su)->
A4(su)->DIR
Images:
==================================================================
Filename:      a4-series_06.61.06.0009
Version:       06.61.06.0009
Size:          9918464 (bytes)
Date:          Wed Jul 25 18:44:48 2012
CheckSum:      b4e5559ca84c2798645c5e23bbb2bd1b
Compatibility: A4H124-24TX, A4H124-24FX, A4H254-8F8T, A4H124-24, A4H124-24P
               A4H124-48, A4H124-48P

Filename:      a4-series_06.81.02.0007 (Active) (Boot)
Version:       06.81.02.0007
Size:          10439680 (bytes)
Date:          Thu Aug 28 17:59:26 2014
CheckSum:      f2f096b8e09e091ad66da9d0c159a3b3
Compatibility: A4H124-24TX, A4H124-24FX, A4H254-8F8T, A4H124-24, A4H124-24P
               A4H124-48, A4H124-48P

Files:                           Size
================================ ========
configs:
idc                              4237
logs:
current.log                      72209
thermalLog                       160
secure:
secure/logs:
A4(su)->