Access Point still showing on Wireless Controller as offline after being physically removed (WM3400 & AP4600)

  • 0
  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I'm currently using a WM3400 with AP4600s. (4620 in this case)  We removed the AP4620 and replaced it, however it still appears on the web interface as offline.  Is there a way to remove this AP from the controller so that others won't panic when they see the interface?
Photo of Sean Tutor

Sean Tutor

  • 568 Points 500 badge 2x thumb

Posted 3 years ago

  • 0
  • 1
Photo of Brandon Clay

Brandon Clay, Escalation Support Engineer

  • 13,254 Points 10k badge 2x thumb
Hi Sean,

If you log into the CLI of the controller, then go into config mode, you can just do 'no ap4600 '. This will delete the device config for this AP.

-Brandon
(Edited)
Photo of Sean Tutor

Sean Tutor

  • 568 Points 500 badge 2x thumb
Do I need to write to memory or anything else?
Photo of Brandon Clay

Brandon Clay, Escalation Support Engineer

  • 13,254 Points 10k badge 2x thumb
Yes, you will need to commit the changes and then save the config.
Photo of Sean Tutor

Sean Tutor

  • 568 Points 500 badge 2x thumb
Thanks. :)  It was still there after I ran the command.  For some reason the AP still showed up in the Config tab at which point I realized there's a delete button.... /sigh  I deleted it and then commit/write and it went away from the dashboard.  Appreciate the help!  You can close this ticket!