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Access points resets repeatedly updating the firmware

Access points resets repeatedly updating the firmware

Casimiro
New Contributor II
AP 3710i
WC 5210 v 9.21.02.0014

9fb09cbf1d2b4c21b2a375dde5484d48_RackMultipart20151211-4990-ts5xm-Log_inline.jpg



The site consists of 330 Aps and the behavior is observed in some of them always the same way: first, it is not possible to connect on the 2.4, next: the reboot, with the firmware update message (several cliclos)

The example below is a library served by 4 ap with 250 users at most. Bandwidth limited to 2 Mb per connection.

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Any idea?

4 REPLIES 4

Doug
Extreme Employee
Based on the ap logging there was an issue with eth0's connection, AP's were moved from inline injectors to PoE switches, no new issues reported since the move...
Doug Hyde
Director, Technical Support / Extreme Networks

Casimiro
New Contributor II
Doug,

The TFP is not blocked and the AP is already updated with this veriosn 9.21.02.0014.

Case opened: 01175091 with logs attached.

Tks.

Doug
Extreme Employee
Also I would suggest contacting support, we would want to see the ap trace log package or assist in tailing the ap.log which will show the state of the access point.
Doug Hyde
Director, Technical Support / Extreme Networks

Doug
Extreme Employee
Are you blocking TFTP somewhere in the network between the acess point and the controller?
Doug Hyde
Director, Technical Support / Extreme Networks
GTM-P2G8KFN