Adopted access point not showing under the RF Domain name in VX9000 controller dashboard?

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I'm using VX9000 controller and adopted 10 access points in different locations. Problem is, Only one access point  shows under the  RF Domain in dashboard and when refreshing shows other one. It is not show all access point at same time. How I solve this?
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Gihan

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Posted 1 year ago

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Ondrej Lepa, Employee

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Hi Gihan,

Do you use Express or Enterprise WiNG?
Make sure there is correct control-vlan (VLAN for management traffic) set in every RF-Domain, MCast 01-A0-F8-00-00-00 is not blocked and MINT communication is allowed in settings.

Do particular APs see each other using command "show mint neighbors"?

Regards,
Ondrej
(Edited)
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Daniel Fraile Villalba, Escalation Support Engineer

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Hello Gihan,

As Ondrej said this could probably be caused because the control-vlan is not properly set (missing on the domain) or properly trunked as native on the GE1 AP port. Also, ensure that the switches are configured to trunk that control-vlan so all the APs will have visibility within the domain.

You can take a look at the following article in order to get more info if needed:

https://gtacknowledge.extremenetworks.com/articles/Solution/WiNG-APs-not-showing-up-on-the-dashboard...

Regards,

Daniel 
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Gihan

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Hi Ondrej,
I'm using vx9000 on aws instance. Thing is every access points connected with controller using separate modems(gateways). But All APs in one domain.
As well as controller running on DHCP mode(vlan1). and AP can't see each other.

Hi Daniel, I will study it.  

Thank you.
(Edited)
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Ondrej Lepa, Employee

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Hi Gihan,

if this is WiNG Enterprise, run Controller Managed domain



This will make VX RF-domain manager and shall force APs to forward stats etc. back to VX.
As you use different GWs with every AP, it breaks the broadcast domain and APs are unable to share Layer2 updates.

Regards,
Ondrej
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Gihan

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Thank you. I got it.
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Andy Holden, Employee

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The first thing to do is assure the AP is adopted to the controller.


You can log into the AP and confirm it is adopted - show adoption status.

The next step is to log into the controller and enter - show adoption status    again and confirm all the APs show an adoption status of "configured"

If all are configured, go back to the AP and enter - show run and confirm the AP is properly configured