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Air Ranger will not launch

Air Ranger will not launch

Jessica_Serrett
New Contributor

‎06-01-2016 10:52 AM

Downloaded Air Ranger, installed, right click>Run as Administrator. Nothing. Why does Air Ranger not open? Java is installed and updated. Windows 10 OS. Tried it on two different laptops. Also does not work on MS Surface.
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2 REPLIES 2

Jessica_Serrett
New Contributor

‎06-01-2016 12:34 PM

Update: Called Extreme. It is not supported on windows 10, and was told there will be no update to make it supported. There is one work around I found. It can be installed and running on a machine with a previous windows OS, and then the machine can be upgraded to windows 10 with Air Ranger still working. However, only for that user, other users cannot download air ranger afterwards and get it running.
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Drew_C
Valued Contributor III
In response to Jessica_Serrett

‎06-01-2016 12:34 PM

Welcome to the Hub, Jessica! And thanks for coming back to update the thread. I'll see about making sure this limitation gets documented in our Knowledgebase.

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GTM-P2G8KFN