AP 8533 Continuously Restarting? How to slove this?. AP firmware is 5.9.1.0-029R

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AP 8533 Continuously Restarting? How to slove this?. AP firmware is 5.9.1.0-029R
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Saravanamurthy K

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Posted 9 months ago

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Andy Holden, Employee

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Hi


Reset the AP to factory defaults see if that clears the problem.

If using a power injector, try a different one

If using POE, change the Port.

Confirm wiring has not been damaged.


RMA the AP

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Robert Zarzycki, Employee

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Christoph S., Employee

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Does the unit boot up all the way and then randomly reboot or is it stuck in a boot loop with no possibility of pausing it? If it's the latter then it may need to be RMA'd.
(Edited)
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Alona, Employee

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If AP 8533 reboot continously - that means one of the radios have failing to come up. You will have to RMA the unit and get a replacement.
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Bin, Employee

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Rick Zhang

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We have several locations that have 4 AP8533 now down to 1 working unit. The other 3 keep restarting. Bad product.
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Tomasz

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What did you do to troubleshoot? What are the other symptoms? Where there any changes in your network config/applications or WiNG configuration/upgrade just before it started? Did you call GTAC?