AP shown online on VX9000, but offline on NSIGHT plataform

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Hi everyone,


I have a vx9000 where I associate APs 7532, these APs appear online, configurable and functional on vx, however, the're all OFFLINE on the Nsight Platform. 

What best practices and configurations can I use to reverse this problem?


Regards
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Matheus Santana

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Posted 3 months ago

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Jian Dong Chong, Employee

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Hi Matheus,

Can you check on NSight Client Configuration in below Doc.
https://documentation.extremenetworks.com/WiNG/Implementation_Guides/NSight_Deployment_Guide-Rebrand...

Regards,
JD
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Christopher Frazee, Employee

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Hello Matheus,
      Is the VX9000 NSight stand-alone or performing both NSight and AP adoption/WLAN and so on?


Regards,
Chris
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Matheus Santana

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Hi Chris,

In this case I use the platform in the second scenario, VX9000 authenticates the access points and passes the information to Nsight, which is shipped inside the VX controller.

Regards,

Matheus
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Christopher Frazee, Employee

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Hello Matheus,
     I have been out on PTO for the last several weeks and just returned back to the office. We will need to review your VX startup-configuration to better assist you. If the VX is under entitlement (contract for support), please call 800-872-8440 and have a support case generated and we will assist with the configuration.