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AP shown online on VX9000, but offline on NSIGHT plataform

AP shown online on VX9000, but offline on NSIGHT plataform

Matheus_Santana
New Contributor III

‎06-13-2018 08:11 PM

Hi everyone,

I have a vx9000 where I associate APs 7532, these APs appear online, configurable and functional on vx, however, the're all OFFLINE on the Nsight Platform.

What best practices and configurations can I use to reverse this problem?

Regards
0 Kudos
4 REPLIES 4

Christopher_Fra
Extreme Employee

‎06-13-2018 08:34 PM

Hello Matheus,
I have been out on PTO for the last several weeks and just returned back to the office. We will need to review your VX startup-configuration to better assist you. If the VX is under entitlement (contract for support), please call 800-872-8440 and have a support case generated and we will assist with the configuration.
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Matheus_Santana
New Contributor III

‎06-13-2018 08:34 PM

Hi Chris, In this case I use the platform in the second scenario, VX9000 authenticates the access points and passes the information to Nsight, which is shipped inside the VX controller. Regards, Matheus
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Christopher_Fra
Extreme Employee

‎06-13-2018 08:34 PM

Hello Matheus,
Is the VX9000 NSight stand-alone or performing both NSight and AP adoption/WLAN and so on?

Regards,
Chris
0 Kudos

Jian_Dong_Chong
Extreme Employee

‎06-13-2018 08:24 PM

Hi Matheus,

Can you check on NSight Client Configuration in below Doc.
https://documentation.extremenetworks.com/WiNG/Implementation_Guides/NSight_Deployment_Guide-Rebrand...

Regards,
JD
GTM-P2G8KFN