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AP3865e External SSID Problems

AP3865e External SSID Problems

Shkelqim_Kajtaz
New Contributor
I have installed AP3865e External, i can see all the SSID-s on mobile phone and in some llaptops but in some llaptops i cannot see the SSID. I have and older Wireless AP3660 External on this AP works fine both mobile and all llaptops. Can anyone help me with this problem.

Here is my settings of my AP radio 1 and radio 2
Radio 1

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Radio 1 Advanced Settings

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-71695-18fm5kr-1_adv_inline.jpg



Radio 2

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-4548-z7flfr-2_inline.jpg


Radio 2 Advanced Settings

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-103958-7efx8c-2_adv_inline.jpg


6 REPLIES 6

Ostrovsky__Yury
Extreme Employee
Looks like your chosen channels can be a problem for some clients - on 5Ghz radio its "108" choosen which is DFS channel , and ch 13 is also not very good . Check this web link to see if the capability of particular wireless client :
http://clients.mikealbano.com/

Gareth_Mitchell
Extreme Employee
Hi

I would start with more conservative radio settings at first:

2.4 20mhz channel width and use 1,6,11 - channel 13 is not always supported by client.
5Ghz - avoid auto width, start with 20Mhz and work from there if you need more.

Disable AMSDU and LDPC on both radio

-Gareth

Zdeněk_Pala
Extreme Employee
I mean configure the 3865 to use the same channel as you have on 3660. And check that.
Regards Zdeněk Pala

This one worked, im just do more tests in diferent laptops thank you so much for your help.
GTM-P2G8KFN