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AP's are not managing with virtual controller?

AP's are not managing with virtual controller?

Prabhu_M1
New Contributor III
We have 3 No's of AP 7632 which is running the firmware version with 5.9.1.2-006R.
But AP's are not managing with Virtual Controller and also I executed the cmd slave AP in CLI such as AP7632#controller adoption host .

Kindly help us to resolve the issue.
5 REPLIES 5

Alona
Extreme Employee
Did you designate one of the Aps as virtual controller? What is the config of VC?

Christoph_S
Extreme Employee
They can ping each other but can they see each other at Mint level.

Run command: >show mint neighbors
Are they able to see each other?

On one of the APs check the mint Id (>show mint-id) then mint ping it from the VC:
>en
#mint ping

Is it successful?

Have you tried rebooting the APs after the changes have been made?

You haven't told us if the APs are plugged into a routed (layer 3) or layer 2 switch.
Christoph S.

Prabhu_M1
New Contributor III
One of the access points will act as a virtual controller, not VX9000.

I have executed the all the cmd which you mentioned

I can ping slave AP IP address from master AP

All ap's are same firmware

Christoph_S
Extreme Employee
  • Are they in the same broadcast domain?
  • Can they see each other (run command: >show mint neighbors)?
  • Are they going through a routed switch?
  • The layer 3 command for adoption, if you need it, is:
>en
#self
#controller host
#com wr
#show context (for verification)
  • Are they all on the same firmware version?
  • Can they ping each other?
Christoph S.
GTM-P2G8KFN