backup issue

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  • Updated 3 years ago
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i am  not able to taken backup of configuration files through netsight. 
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Ashish Sahu

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Posted 3 years ago

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Drew C., Community Manager

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Hi Ashish,
Can you please provide more information about what isn't working?

The following pieces of information will be helpful:
  • Device model and software version you're trying to take backups of
  • Netsight version (and platform)
  • The error message you're seeing
Also, take a moment to browse GTAC Knowledge.  You may find your answers there.
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Sarah Seidl

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One thing I always forget to check, is in the windows firewall on the netsight server, make sure you have a rule that permits TFTP (udp 69)