C5210 not showing Active clients Report trought webGUI

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  • Updated 2 years ago
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Hello
Clients active report not showed trought GUI ( i have tried with differnt browsers) Only troguht ssh,Others reports works successful via GUI. If i restart the controller works some time but with the user active increase the report is not showed.  Any idea ?
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Elena Madrigal

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Posted 2 years ago

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Scott Whall, Employee

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Elena - what firmware version are you running on the appliance?
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Daniel B

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Hello Elena,

which Firmware is running on your controller?

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Elena Madrigal

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Hello i am running 10.21.01.0065  on C5210 controller. But with the same version on V2110 worked fine these reports.
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Elena Madrigal

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Any recomendation?
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Gareth Mitchell, Extreme Escalation Support Engineer

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Elena 

Is this the same controller as the one you discussed in another thread where you migrated from v2110?

I know you tried other browsers but did you try to clear the cache on the browsers?

-Gareth
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Elena Madrigal

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Restarting both controllers, works fine now. Clearing browser's cache help also to opening these reports faster. Issuse solved Thanks!
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Gareth Mitchell, Extreme Escalation Support Engineer

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Ok thanks for letting us know Elena.