Can not add Extreme Wireless Controller to Netsight

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  • Updated 11 months ago
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Hi all,

We have installed Netsight with version 7.1.3.25 and EWC with version 10.21.04.0005. Netsight can discover switches and NAC appliances using snmpv3 credentials. But we can not add wireless controller using same snmpv3 credentials. 

Netsight is not at the same Vlan with Controller or other devices, but they are all reachable. EWC can ping Netsight from data and management IPs.

Thanks. 
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Yakup Erdol

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Posted 11 months ago

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Ronald Dvorak, Embassador

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Does it work with SNMPv1 ?

Please post screesnhots of the SNMPv3 config of the controller.
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Bharathiraja, Suresh, Employee

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Hi Yakup,

1) What is the error message ?

2) Are you able to add with other SNMP versions v1 and V2 ?

3) Right click on the device from console and go to MIB tools and share us the screen short.

4) Could you double check the credentials on both ends ?

Thanks,
Suresh.B
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Yakup Erdol

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it works fine using snmpv2. 

I have checked the credentials on both sides, and they all match.

when I try to add the controller, the following error occurs:
"Device Discovery 10.x.x.x - SNMP error = No Such Object available on this agent at this OID" 
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Yakup Erdol

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By the way i can not use Console or other Java tools, because they all have the same error: "unable yo launch the application".

I do not you but i am really bored of Java errors, so i gave up to fix them. 
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Ronald Dvorak, Embassador

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Screenshots of the settings ?!
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Yakup Erdol

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Here is the screesnhots of the SNMPv3 config of the controller:

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Karthik Mohandoss, Employee

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Hi Yakup,

Would you be able to check the same after removing the "Context String" from the SNMPV3 setting in EWC? 

**edit**
(Edited)
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Umut Aydin, Escalation Support Engineer

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Or you use the same snmp context if you add the EWC to Netsight..
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Kurtman, Emre, Employee

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Hi Yakup,

Regarding the java problem, this is probably because of your PCs language settings. Change the language to English, clear the Java cache then try again please.
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Yakup Erdol

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Thanks Karthik,

After removing the "Context String" Netsight is able to discover the EWC.

Thanks all.