Cannot delete a blank named local password repository

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  • Updated 2 years ago
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Hello Community,

we are currently testing the voucher-guest-portal, but unfortunately we managed to create a local password repository with a blank name during the testing.
We can't select the local password repository and can't delete ist.

When we want to access the aaa-config from java, nothing happens - the web-gui at least throws a error message:



Error string is: 'ErrorCould not load report.
 
Message: Cannot read property 'value' of null
Name: TypeError

TypeError: Cannot read property 'value' of null at constructor.createStoreValues (https://netsight.domain:8443/OneView/OneView/app/view/common/ActionComboBox.js?r=NetSight%20Suite%20...) at constructor.initComponent (https://netsight.domain.com:8443/OneView/OneView/app/view/common/ActionComboBox.js?r=NetSight%20Suit...) at constructor.callParent (https://netsight.domain.com:8443/OneView/OneView/extjs/ext-all-debug.js?r=NetSight%20Suite%207.1.1.9...) at constructor.initComponent (https://netsight.domain.com:8443/OneView/OneView/app/view/nac/configuration/LocalPasswordRepoCombo.j...) at constructor (https://netsight.domain.com:8443/OneView/OneView/extjs/ext-all-debug.js?r=NetSight%20Suite%207.1.1.9...) at constructor.callParent (https://netsight.domain.com:8443/OneView/OneView/extjs/ext-all-debug.js?r=NetSight%20Suite%207.1.1.9...) at constructor (https://netsight.domain.com:8443/OneView/OneView/extjs/override.js?r=NetSight%20Suite%207.1.1.9:1167...) at constructor.callParent (https://netsight.domain.com:8443/OneView/OneView/extjs/ext-all-debug.js?r=NetSight%20Suite%207.1.1.9...) at new constructor (https://netsight.domain.com:8443/OneView/OneView/app/view/common/ActionComboBox.js?r=NetSight%20Suit...) at constructor [as self] (https://netsight.domain.com:8443/OneView/OneView/extjs/ext-all-debug.js?r=NetSight%20Suite%207.1.1.9...)"

Is someone able to help us regarding this?

NetSight is 7.1.1.9 - it seems that there is a query missing, if the name of the local password repository is empty or not.

Best Regards
Chacko
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Chacko

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Posted 2 years ago

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Mike Thomas, Employee - GTAC - NMS

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Chacko, 
Please open a case with the GTAC regarding this, and include a 'show support' from EMC. The Java error needs investigation.
Thank you.

Generating a show support
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-generate-a-show-support-from-Onevie...

Opening a case
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...
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Yacobucci, Ryan, Multi-Tier Technical Support Engineer

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Hello,

The follow article may be relevant to the problem. it looks like there is a "null" value currently in the localusers table in the NetSight DB. 

https://gtacknowledge.extremenetworks.com/articles/Solution/NetSight-NAC-Manager-does-not-display-AA...

Can you try the solution provided in the article?

Thanks
-Ryan
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Chacko

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Hello Ryan,

we opened a GTAC case and the support gave us the same kb-entry as you stated above.
I executed the SQL-statement and it's working know.

Thanks for the support.

Best Regards
Chacko