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Client connection issues (Spectralink 8440)

Client connection issues (Spectralink 8440)

Tom_Taylor1
New Contributor
I was wondering if anyone has any experience with getting the Spectralink 8440 phones running on a V2110 appliance with AP3825i ap's?

Nothing I seem to do appears to be working and I'm struggling to track down the logs to view why the client isn't connecting. I've followed this guide but still no joy: http://support.spectralink.com/sites/default/files/resource_files/view_enterasys_networks_0.pdf

Any suggestions on what the easiest way is of tracking down a client that can't connect?

-Tom
10 REPLIES 10

Ronald_Dvorak
Honored Contributor
Could you explain in more detail the status of the phone.

Is it connected to the WLAN, does it get a IP, could you ping it.
In the controller report, GUI > Reports > Clients > all Clients.... could you see the phone, could you post a screenshot if that is the case.

Are you able to connect with another device i.e. laptop to the SSID.
What are the radio settings, 2.4/5GHz, channel,....

That was it  Thanks Ty!

According to the document you linked, these phones don't like A-MPDU's, but they do support A-MSDU's. I would adjust the radio settings accordingly and try that.

930f1438a4db4c078a70ff2241235537_RackMultipart20170113-62056-1wj5znx-2017-01-13_07_17_55-VIEW_Configuration_Guide__Enterasys_C20__C25__C4110__C5110__C5210__V2110__with_A_inline.png


Last thing to check is whether you'd see the SSID in site survey mode...

Page#125
http://support.spectralink.com/sites/default/files/resource_files/1725-86724-000_G_0.pdf
GTM-P2G8KFN