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Clinets connected via AP3705 to WS-C25 are losing sessions

Clinets connected via AP3705 to WS-C25 are losing sessions

Arjumand_Qazi
New Contributor II

‎03-08-2017 12:52 PM

users connected to wifi via AP3705i will have their sessions dropped after every 5 to 10 minutes. the SSID still remains intact and radio is connected but sessions like ping remote-assistance email will lose connectivity.. the firmware of C25 is 9.8.x which is very old, is this the cause of this problem ?
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8 REPLIES 8

Ronald_Dvorak
Honored Contributor

‎03-13-2017 09:25 AM

I'm not sure whether you'd use a new v10 license file.

If you mean a evaluation license then the answer is no - you can't load a avaluation license to a controller that has a "real" license already loaded.
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Arjumand_Qazi
New Contributor II

‎03-13-2017 08:50 AM

Hi Ronald, thanks for a quick response. the contract may have expired (will take time to renew), what if I get a new domain ROW key will that help at the moment ?

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Ronald_Dvorak
Honored Contributor

‎03-13-2017 08:41 AM

You'd need to have a valid service contract and then you'd request a v10 upgrade key....

https://gtacknowledge.extremenetworks.com/articles/Solution/How-to-obtain-wireless-license-upgrade-k...
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Arjumand_Qazi
New Contributor II

‎03-13-2017 08:38 AM

Hello,
After upgrading from 9.12 to 10.21 its asking for new key.. if I get a new domain ROW key will that work or it has to be a reactivation ?
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