Connect Extreme Location?

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  • Updated 3 weeks ago
Hi all,
I am testing ExtremeLocation.
But My AP (AP7522) can't connect to us.extremelocation.com although I followed the guide: ExtremeLocation Quick Start Guide.
Note: I opened port 443 in Modem/Router. But AP can't connect to extremelocation

Help me please.
Thanks
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Long Tran

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Posted 4 weeks ago

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Viacheslav Dementyev, Employee

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Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava
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Long Tran

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Hi Dementyey,
How to check AP?
AP 7522 is running firmware 5.9.1.4.
Thanks
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Viacheslav Dementyev, Employee

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1. SSH to the AP
2. Ping feeds-us.extremelocation.com
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Long Tran

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Hi Dementyey,
Test result.

ap7522-19F630#ping feeds-us.extremelocation.com
PING lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.co (18.195.156.163) 100(128) bytes of data.

--- lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.co ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4036ms
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Long Tran

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What should I do next?

And I use nslookup feeds-us.extremelocation.com for result:

" Non-authoritative answer:
Name:    lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.com
Addresses:  18.195.156.163
          35.156.143.49
          52.28.164.123
Aliases:  feeds-us.extremelocation.com "

And I ping to 18.195.156.163; 35.156.143.49; 52.28.164.123. But can't.

How to fix  it?
Thanks
(Edited)