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connecting to an X440 switch via the serial connection is not working

connecting to an X440 switch via the serial connection is not working

Penny
New Contributor II
I'm trying to connect to an Extreme x440 Summit switch via the serial port using Putty. When I connect, a bunch of garbage appears on the screen and just keeps scrolling. I can connect to another Extreme x440 without issue using the same setup. Does anyone have any suggestions? I can't factory reset because I can't serial into the switch
8 REPLIES 8

jaded-tech
New Contributor

Same issue with an Extreme Networks X250e-24p that I just purchased on Amazon. Cable\setup works fine with other units. Has anyone resolved this or should I just return the switch?

fersolo
New Contributor
186d0aa2edfa4558933a6df41ce1fb29_95ed37f9-00c3-4a58-bde2-3e9b38e7bec8.jpg
This is what the X450e answers in the putty, someone knows what is happening, I want to reset it to factory, no port is active

 

Good afternoon, I have the same problem, how did you manage to solve it?

fersolo
New Contributor

Hello, I have an X450e that does the same on the serial port to bunch garbabage, you were able to solve it and if so could you help me greetings

GTM-P2G8KFN