connectivity problems

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  • Updated 2 years ago
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when i installed switch summit X460 ,and wires connected to ports, connection is not done and network is not working.....switch is in a flat network,...!
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zain mallick

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Posted 2 years ago

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Pala, Zdenek, Employee

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Is the port enabled? When you install the switch there is wizard on the CLI. One of options there is to disable all ports...
Is the cable working? Have you tried it elsewhere?
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zain mallick

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yes ports are enable but led of ports are not blink,yes cables are working,i tried in banking ....
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Pala, Zdenek, Employee

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If you connect the cable between two ports, does the LED iluminate? Does the port have link?
Anything on the CLI?
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zain mallick

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led is not working ,when i connected the cable,i cann't see CLI because switch in not in my hand.....i m a support depart person and i m dealing in switches issues, this issue is our customer issues
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Pala, Zdenek, Employee

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you can access CLI over the SSH/telnet to the management port = if the switch was configured upfront.
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Pala, Zdenek, Employee

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I do not understand how you know that ports are enabled if you do not have access to the CLI.
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David Coglianese, Embassador

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We needs to see the config or at the very least the output from show vlan to even guess at this.

Thanks
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Henrique, Employee

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Hi Zain, if you loop 2 ports and you don't see any led/link, there are couple things we can check, but you need CLI access (console access since no ports are up) or at least the last updated configuration file/backup. 

The switch can have some features that will disable the port if a loop is detected (not enable by default, but someone could have enabled that). Also, as already mentioned before, CLI access will assure all ports are enabled and we will be able to provide a better guidance or even run a switch extended diagnostics.