Create a Case Problem

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  • Updated 2 years ago
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  • (Edited)
Hi, I want to download X430 Software, I dont have valid warranty and i am looking for paid version. When i go through Create a Case, in 4th step (Details), page show error 404 i.e Sorry, we're unable to locate the page you are looking for.Error occurred while loading a Visualforce page. Any Help? 

Thanks in advance
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Mubashir Ali

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Posted 2 years ago

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Tripathy, Priya Ranjan, ESE

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Please find below article helps in creating case with GTAC:
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Thomas, Ken, Alum

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Mubashir Ali, very sorry that you had this issue. We have reproduced this issue and are working on a fix for this problem. In the meantime, as a workaround you can always call GTAC if you are unable to create your case in the Extreme Portal.