Decoding a SecureStack Fan Failure error message

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Article ID: 5743 

SecureStack C3
SecureStack C2
SecureStack B3
SecureStack B2
SecureStack A2 

Decode a fan failure error message. 

Error message:
" SIM[]: bootos.c() % Fan has failed." 

If a SecureStack cooling fan fails, the condition is reported in the syslog, logging buffer, serial console, and current.log (10819).
It is also reported as a generic fanFail trap (13323). 

With lower firmware (C3/B3 f/w and lower, C2 f/w and lower, B2 f/w and lower, A2 f/w all) 

Here is an example of such an error message:

<162> MAR 20 15:00:36 SIM[243378128]: bootos.c(1515) 298 %%
Fan 2 has failed.

The failing stack unit number is represented by the last digit of the '<IP_address>-x' string (unit 5, in this case), and the failed fan instance on that unit is represented by the 'Fan x' designation (instance 2, in this case). 

For this example; stack unit 5 (5780), fan instance 2 (10819) has failed. 

With higher firmware (C3/B3 f/w and higher, C2 f/w and higher, B2 f/w and higher) 

Here is an example of such an error message:

<162> Aug 30 05:35:48 SIM[204096992]: edb_bxs.c(1230) 571 %%
Unit 3: Fan 1 has failed.

The stack unit number of the manager unit issuing the message is represented by the last digit of the '<IP_address>-x' string (unit 1, in this case), and the failing stack unit number and failed fan instance (unit 3's fan 1, in this case) are both now explicitly stated. 

Please contact Enterasys Networks Technical Services for assistance.
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Posted 4 years ago

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