Default Settings after Upgrade to the latest EWC code

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Hi community, 

i had a problem after upgrading to the latest ewc code with virtual appliances. After a successful upgrade and the required reboot of the appliance, the ewc comes up with the default configuration. After a second reboot the right configuration is loaded. I had this problem on several customers (running different 10.xx. codes before) and was wondering if anyone else had similar issues. 

Regards

Philipp
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Philipp Tittmann

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Posted 1 year ago

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Umut Aydin, Escalation Support Engineer

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Hi Philipp,

the EWC reboots always two times after a FW upgrade.
The 1'st for the firmware and the 2'nd for the Config.
You will see this on the Serial Console output.
This is FAD.

But if the EWC was up and you could connect to the webview ofthe EWC and the config doesn't exist and after a 2'nd full reboot the config came back this is not expecting behaviour.

Regards
Umut Aydin
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Philipp Tittmann

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Hi Umut, 

usually the second reboot is initiated immediately by the EWC, which wasn`t in those cases. This was very confusing. 

Regards 
Philipp