Default username and password WM3400 4.3.1.0

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Just got a Controller and did a factory reset on it.  However it seems the normal username and password combinations aren't working.   Anyone know the default username and password for a WM3400 running 4.3.1.0-022R would be?
I've tried admin admin   admin abc123   admin <none> 
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Sean Tutor

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Posted 3 months ago

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Andy Holden, Employee

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try

user name - admin

password superuser

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Drew C., Community Manager

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Hi Sean,
WiNG 4.x is a bit different than 5.x.
Try using cli at the login prompt before entering the username and password.
 WM3400 login: cli
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Christopher Frazee, Employee

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Upgrade for AP 650 from WiNG 4.x to WiNG 5.4.x or later is NOT seamless and requires additional steps. AP should first be updated to any WiNG 5.2.x or 5.3.x image. Please set in the controller profile “service wireless ap650 legacy-auto-update-image <PATH:/ap.img> to point to WiNG 5.2.x or WiNG 5.3.x AP 650/6532 image.

You will need to download the AP v5.2.13 and perform the following steps on the controller running v5.5.5.0.

For example:

• Copy AP 650/6532 5.2 image on the RFS flash
rfs4000-22A1B8#copy tftp://<Server IP>/AP6532-5.2.0.0-069R.img flash:/AP6532-5.2.0.0-
069R.img

• User the below command to first upgrade the AP650s to a 5.2 image
rfs4000-22A1B8#configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
rfs4000-22A1B8(config)#self
rfs4000-22A1B8(config-device-XXX)#service wireless ap650 legacy-auto-update-image
flash:/AP6532-5.2.0.0-069R.img

• If auto upgrade is enabled AP650 will get upgraded to 5.4.x once it adopts to the
controller, else use the below command to upgrade the AP650 to 5.4.x or later
rfs4000-22A1B8#device-upgrade ap650 <DEVICE> .
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Sean Tutor

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The file I'm looking for.  Will it be for the WM3400 or the AP4600?  I can find the 5.2.0.0 file for the WM but not for the AP
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Christopher Frazee, Employee

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It would be AP firmware. You may want to call our support center, if under entitlement,  in order to obtain the necessary firmware to move forward. 
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Sean Tutor

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Found the file.  AP4532-5.2.13.0-015R.img  worked. 

Followed your instructions and it fixed the issue.  All APs updated from version 4 to 5.
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Christopher Frazee, Employee

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Awesome news Sean and glad you were able to locate the file, which is quite old, and resolved the issue. 
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Daniel Mejia, Employee

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Hi Sean,

Default login for WiNG 4.x is as follows (case sensitive):

cli
admin
motorola
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Christopher Frazee, Employee

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WiNG 4 releases use the default credentials:

Using the UI:

Username: admin
Password: superuser

If using the CLI:

login: cli
Username: admin 
Password: superuser