Download Recommended XOS Releases

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Hello,

I'm trying to download the recommended releases for certain switches but when I input the serial numbers of these devices, they only return unsupported versions.

I'm trying to update 250e/450e devices.

Any Ideas?

Thanks
Ian
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Ian Broadway

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Posted 2 years ago

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Ijaz Chughtai, Employee

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Please see the link below: 
http://documentation.extremenetworks.com/hw_sw_compatibility/hardwaresoftwarecompatibility/r_exos-re...

For 250e/450e, the latest recommended/supported version is EXOS 15.3.5.2-patch1-9. 

If you have an active support contract (minimum TAC & OS), then you should get the last recommended code release for e-series switches. 
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Ian Broadway

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I understand that thank you but why is it i can;t download them myself yet with newer switches (450-g2) i can download the latest versions?
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Henrique, Employee

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Patrick Voss, Alum

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Hello Ian,

What you can download is based on the support contract attached to the S/N. If you do not have an active support contract you can only download up to the major release at the time of purchase. For example:

If 15.3 is the latest available when it is purchased you can only download version within the 15.3 major release and below.