cancel
Showing results for 
Search instead for 
Did you mean: 

download verification is not working: no download possible

download verification is not working: no download possible

Volker_Kull
Contributor
The verification of dowloads shows a row of numbers and letters but no checkbox to choose the account and go further and download the requested software.
Please fix that ASAP !!!

br
Volker
9 REPLIES 9

Anonymous
Not applicable
Can you provide information related to what browser you are using. I'm able to login to with your account using Chrome and it seems to be working fine. The formatting of the page you posted doesn't look correct.

7107decc2efe4837be977f8085000279_RackMultipart20180802-112521-1f58qtq-Volkerclean_inline.jpg



Anonymous
Not applicable
I've opened a ticket with our IT team, I'll follow up once I get some feedback from them.

I´m not sure about that. So if you can please contact the internal IT to solve this.

Anonymous
Not applicable
Normally I would say yes. But with your account it appears there are issues displaying all of them and i'm receiving an error message. Do you know if this is something that has already been reported to us or should I open a ticket with our internal IT department to get it looked at.
GTM-P2G8KFN