Enterasys Controller f/w WinXP Clients cannot Connect using PSK Authentication

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Article ID: 14593 

Enterasys (formerly HiPath) Wireless Controller (EWC)
C20, C25, C4110, C5110, V2110; firmware 

Upgraded firmware from, directly to or higher. 

Windows XP-SP3 clients cannot connect to the Wireless VNS using PSK authentication.
Other systems, including Windows 7, Linus, and Apple Mac devices, are able to connect. 

An apparent result of the one-step upgrade without staging through as recommended in release notes (15070). 

Avoid this issue by using the recommended staged upgrade process. 

Resolve this issue by changing the PSK password to another value and saving the configuration, then changing it back to the original value and saving the configuration.
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Posted 5 years ago

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