Extreme Cloud initial connection to AP3805iFCC wireless access point - Item 30912

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Someone please walk me through the initial setup of the AP3805iFCC Item 30912 using the extreme cloud.  The access Point shows when I log into the extreme cloud but when I click on the access point to configure it is show "undiscovered".  Can I connect with a laptop directly to the WAP to configure it?  DHCP?  Static IP? Crossover Cable?  Does the WAP have a default IP?  Any help would be appreciated.Thanks
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Park Theater

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Posted 10 months ago

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Doug Hyde, Technical Support Manager

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Try to review the following article to see if it helps: https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Troubleshoot-ExtremeCloud
If you still have issues after, I would suggest contacting the GTAC for assistance: https://c.na29.visual.force.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Technical-Ass...