cancel
Showing results for 
Search instead for 
Did you mean: 

extreme cloud

extreme cloud

Mohammed_Jashee
New Contributor III
Hi All,
Am trying to adopt AP3805i-ROW extreme cloud.AP showing critical alarm.
any ideas on that or when that issue gets fixed?
4 REPLIES 4

Jason1
Extreme Employee
Hello Mohammed,

In addition to what Nathiya had suggested above, I would also recommend that the AP has the correct network time via NTP and also has access to the internet.

Also, make sure that you do not have another local controller that the AP can connect too.

The article below may help:

https://gtacknowledge.extremenetworks.com/articles/Q_A/What-are-the-prerequisites-for-deploying-my-a...

As always, if you are not able to resolve it, please contact GTAC to open a case and we can assist.

Regards,
Jason

Nathiya_Munuswa
Extreme Employee
Hi Mohammed,

Could you please confirm the device is AP3805i-ROW? I have seen the similar issue with Ap3805i-FCC AP trying to use the device group configured with country Asia.

Regards,
Nathiya M

Mohammed_Jashee
New Contributor III

adf1b8d20ee44e17a29d2ea0259f1dfd_RackMultipart20161121-129561-yc1c18-ap-error_inline.png


Ronald_Dvorak
Honored Contributor
Could you share more information about the critical alarm and a screenshot.
GTM-P2G8KFN