extreme x670 1/g sfp port not active

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hi guys im new to extreme switches and im having a hard time configuring these switches

heres the scenario:

we have extreme x670v switches and using 1/g sfp tranceiver


configure vlan "public" add ports 17-24 untagged
enable ports 17-24

now to check if the ports and vlan are working:
laptop 1 connected to port 17 with same subnet
laptop 2 connected to port 24 with same subnet

both ends unreacheable

and when i enter this command

show vlan, it says no active ports 

am i missing something here?

show vlan "public" VLAN Interface with name public created by user
        Admin State:    Enabled         Tagging:        802.1Q Tag 99 
        Description:    None
        Virtual router: VR-Default
        IPv4 Forwarding: Disabled
        IPv6 Forwarding: Disabled
        IPv6:           None
        STPD:           None
        Protocol:       Match all unfiltered protocols
        Loopback:       Disabled
        NetLogin:       Disabled
        QosProfile:     None configured
        Egress Rate Limit Designated Port: None configured
        Flood Rate Limit QosProfile:       None configured
        Ports:   8.       (Number of active ports=0)
           Untag:      17,     18,     19,     20,     21,     22,     23,
                       24
        Flags:    (*) Active, (!) Disabled, (g) Load Sharing port
                  (b) Port blocked on the vlan, (m) Mac-Based port
                  (a) Egress traffic allowed for NetLogin
                  (u) Egress traffic unallowed for NetLogin
                  (t) Translate VLAN tag for Private-VLAN
                  (s) Private-VLAN System Port, (L) Loopback port
                  (x) VMAN Tag Translated port                 
                 (G) Multi-switch LAG Group port
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Ariez Dres Ahito

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Posted 3 years ago

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Senguttuvan, Arun, Employee

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Hi Ariez,

Based on the show vlan output, as you said none of the ports are active. Could you check the "show ports 17-24 configuration" output after connecting the laptop to the ports. 

I would also like to know if the SFP used is BASE-T? Could you check the LED status of the switch port? 
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Ariez Dres Ahito

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Port Configuration Monitor                              Mon Nov 16 07:11:15 2015
Port      Virtual          Port      Link  Auto    Speed         Duplex     Flow   Load     Media
              router         State   State  Neg   Cfg Actua l Cfg Actual   Cntrl  Master Pri Red

17       VR-Default       E        R      ON        1000          FULL                           BASET   
18       VR-Default       E        R      ON        1000          FULL                           BASET   
19       VR-Default       E        R      ON        1000          FULL                           BASET   
20       VR-Default       E        R      ON        1000          FULL                           BASET   
21       VR-Default       E        R      ON        1000          FULL                           BASET   
22       VR-Default       E        R      ON        1000          FULL                           BASET   
23       VR-Default       E        R      ON        1000          FULL                           BASET   
24       VR-Default       E        R      ON        1000          FULL                           BASET   

i man using extreme sfp model: 10070h 10/100/1000base-t sfp


thaks the prompt reply
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Senguttuvan, Arun, Employee

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Could you share the show switch output to understand the flavor of switch being used. Also, provide the output of "debug hal show optic-info ports <port#>". 
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Ariez Dres Ahito

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SysName:          X670V-48x
SysLocation:
SysContact:       support@extremenetworks.com, +1 888 257 3000
 System MAC:       00:04:96:99:A6:F7
System Type:      X670V-48x 

SysHealth check:  Enabled (Normal)  
Recovery Mode:    All
  System Watchdog:  Enabled  
Current Time:     Mon Nov 16 08:41:50 2015
Timezone:         [Auto DST Disabled] GMT Offset: 0 minutes, name is UTC.
 Boot Time:        Mon Nov 16 03:29:25 2015
 Boot Count:       7
Next Reboot:      None scheduled
System UpTime:    5 hours 12 minutes 25 seconds 

Current State:    OPERATIONAL
Image Selected:   primary
Image Booted:     primary
Primary ver:      15.1.2.12
Secondary ver:    15.1.2.12                                                                                                                           
Config Selected:  secondary.cfg
Config Booted:    secondary.cfg
 secondary.cfg     Created by ExtremeXOS version 15.1.2.12
 369510 bytes saved on Fri Nov 13 05:14:20 2015

debug hal show optic-info port 17  
 Port             17  
Status           Enabled  
AutoNeg          ON  
Speed            1G
 Duplex           FULL
  Auto Polarity    0
  GBIC Type        BASET
   GBIC Vendor      FINISAR CORP.
   Part Number      FCLF8522P2BTL-EX
  Serial Number    PTB05GF
  Extreme Appr     EXTREME0TRateI  "
   Gecomp           8
   Id               3
   bitRate          C  
  bitRateMax       0                                                                                                                    bitRateMin       0  
  en9u1000m       0
    len9u100m        0 
(Edited)
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Ariez Dres Ahito

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ill try to update it to latest firmware 16.1.2

then i will update you guys.. thanks
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David Coglianese, Embassador

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Did you give the laptops ip addresses on the same subnet as the vlan?
If you are using dhcp is boot p configured and enabled?
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Ariez Dres Ahito

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@david of course same subnet. and im not using DHCP laptops are configured static..
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Ariez Dres Ahito

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hi guys.. seems a firmware issue. i updated the firmware to latest version,  ports are active now.. thanks