Failed to download image - Error: File could not be unwrapped

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I am trying to download a new image to Summit X460-24p and I get the below error

# download image memorycard summitX-15.3.4.6-patch1-5.x primary 
Downloading to Switch.............Error: Failed to download image - Error: File could not be unwrapped.

Any idea what could be causing the issue?

Thanks
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Ahmed AbdelFattah

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Posted 4 years ago

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PARTHIBAN CHINNAYA, Alum

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could you try the below command

download image <switch ip> summitX-15.x.x.xos  vr Vr-mgmt 
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Ahmed AbdelFattah

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I tried before and got tftp time out "Downloading to SwitchError: Failed to download image - tftp: timeout" that's why I am trying to download from flash disk.

Also, I can ping tftp from the switch and disabled windows firewall but with no joy
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Drew C., Community Manager

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If you're able to ping the TFTP server but are seeing a timeout on download, you'll likely need to specify vr vr-default instead of the default of vr vr-mgmt.
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Grosjean, Stephane, Employee

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In your command:

# download image memorycard summitX-15.3.4.6-patch1-5.x primary

is the file extension ".x" a typo in this forum, or did you enter that command for real? you shouldn't be allowed to use such a file type.
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Paul Thornton

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Drew's comment above about the VR is almost certainly why you can't make TFTP work.  The switch is trying to reach the TFTP server using the mgmt port and not a configured VLAN.

You need to use something like:

download image <tftp server IP> summitX-15.7.1.4.xos vr vr-default primary
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Ahmed AbdelFattah

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Switch: X460-24t has external USB ports, I put new image on the flash and used the below command and it works

"download image memorycard summitX-15.3.4.6-patch1-5.xos primary"

This is easier and faster than TFTP.

thanks alot all for your support !
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Alexandr P, Embassador

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Hi, all!

Is any body has a problem - that USB-flash can't mount?
USB mount normally only after reboot switch.
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Drew C., Community Manager

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Slightly different topic, so we'll discuss separately.

Please reference the new conversation here: USB drive doesn't mount until switch is rebooted